Return Policy: All returning items must be within 14 days from the shipping date and in its original saleable condition. Please wrap the
merchandise securely and include a copy of the packing slip. Your original shipping charges will not be reimbursed unless it was an error
made on our behalf. For your protection, we recommend you use insured mail when mailing out a return. Please send all returns to the
following address:
Attn: Alter Ego Internet Returns
2250 Kalakaua Ave #103
Honolulu, HI 96815
Private Policy: Alter Ego Store values our customers and respect their privacy. Any and all customer information is collected for the
purpose to provide better customer service. We will not sell, rent or share our customer's information to third parties.
Sales Tax: All purchases from the state of Hawaii will be charged a sales tax.
Large Purchases: Please e-mail all orders greater than $300 to orders@alteregostore.com
Shipping: All orders will be sent via United States Postal Service Priority Mail. (USPS) Merchandise normally arrives from 7 to 10 days
within date of order. We are currently able to ship to within the United Sates, Canada, UK, Australia, and Japan through our website.
However, if you wish to ship to other countries, please send your inquiry to orders@alteregostore.com.
Shipping Rate within the U.S.:
Forms of Payment: We accept Visa, Mastercard, Paypal, American Express and Discover.
merchandise securely and include a copy of the packing slip. Your original shipping charges will not be reimbursed unless it was an error
made on our behalf. For your protection, we recommend you use insured mail when mailing out a return. Please send all returns to the
following address:
Attn: Alter Ego Internet Returns
2250 Kalakaua Ave #103
Honolulu, HI 96815
Private Policy: Alter Ego Store values our customers and respect their privacy. Any and all customer information is collected for the
purpose to provide better customer service. We will not sell, rent or share our customer's information to third parties.
Sales Tax: All purchases from the state of Hawaii will be charged a sales tax.
Large Purchases: Please e-mail all orders greater than $300 to orders@alteregostore.com
Shipping: All orders will be sent via United States Postal Service Priority Mail. (USPS) Merchandise normally arrives from 7 to 10 days
within date of order. We are currently able to ship to within the United Sates, Canada, UK, Australia, and Japan through our website.
However, if you wish to ship to other countries, please send your inquiry to orders@alteregostore.com.
Shipping Rate within the U.S.:
Forms of Payment: We accept Visa, Mastercard, Paypal, American Express and Discover.
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